Contact information

A real person reads this inbox. Email is the fastest way to reach us, and we reply within 24 hours, Monday to Friday.

Get in touch

Email: support@jollylanes.com
Phone: +1 719 265 2149
Hours: Monday to Friday, 9:00 AM – 5:00 PM Mountain Time

What to include

Put your order number in the subject line. For a faulty or incorrect item, attach photos — it saves a round trip and lets us send a replacement or a prepaid return label straight away.

Company details

North Post E-commerce LLC (trading as Jolly Lanes)
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States

This is our registered business address for correspondence. It is not a store, showroom or warehouse — there is nothing to visit and packages cannot be collected or returned there.

Returns address

Returns go to a separate address, which we send you together with your prepaid label once you have emailed us:
1276 S 500 W, Salt Lake City, UT 84101, United States

Please do not send anything back before contacting us — unannounced parcels are much slower to match to an order.

Common questions

Delivery times, shipping cost and the returns window are all answered on the FAQs, the Shipping Policy and the Refund & Returns Policy.